Car Insurance Claims Information
A dedicated and fair Claims service, it's our number one priority.
Reporting an Accident
Accidents may be reported by telephoning our Freephone Claims line on 028 9089 1310 from anywhere in the UK or on 0044 28 9089 1310 from the Republic of Ireland. This service is available 24 hours a day.
When you call, please provide your policy number, details of what happened and the time and date of the incident.
At the bottom of this page, you will find links to Car Insurance Claim Forms which you can print out if required.
More Information
Allianz works in partnership with a number of repairers in NI to ensure that its Motor Insurance policyholders are assured of the highest possible standard of service following an accident involving damage to their vehicles.
These repairers :
- guarantee their workmanship for 3 years
- administer the claim between repairer and Allianz Northern Ireland
- have the facilities to complete repairs in accordance with best practice in the motor industry
- will ensure that repairs are carried out promptly and in accordance with vehicle manufacturers recommendations.
We recommend that following an accident policyholders contact one of our Approved Repairers who should be provided with the Motor Insurance policy number, details of the accident and full details of the vehicle. A list of these can be obtained by clicking on the tab "Aligned Repairer List" below.
Swipe to view more
| Company | Address | Area | Telephone |
| Larne Coachworks | Cockle Row, Larne, BT40 1HN | Antrim | 028 2826 0268 |
| Trust Ford (Lisburn) | Unit C, Knockmore Industrial Estate, Moira Road, Lisburn, BT28 2EJ | Antrim | 028 9260 6241 |
| Nigel Whanns | Unit 8, Pennybridge Industrial Estate, Ballymena, BT42 3HB | Antrim | 028 2564 9257 |
| Porter's Bodyshop (Portadown) | 47A Church Street, Portadown, BT62 3LN | Armagh | 028 3835 8485 |
| W Smyth's Accident Repairs | 62 Annareagh Road, Richhill, BT61 9JT | Armagh | 028 3887 1105 |
| Wright's Belfast | Brackenvale Business Park, 533 Saintfield Road, Belfast, BT8 8ES | Belfast | 028 9081 7181 |
| Wright's Mallusk | 2 Cloughmore Road, Mallusk, Newtownabbey, BT36 6WW | Belfast | 028 9034 2726 |
| Bells ARC | 114 Saintfield Road, Saintfield, BT24 7JS | Down | 028 4483 2000 |
| Desmond Wilson | 104 Greencastle Road, Kilkeel, BT34 4JP | Down | 028 4176 3385 |
| Howell's ARC | 8 Balloo Crescent, Balloo Industrial Estate, Bangor, BT19 7WP | Down | 028 9127 1698 |
| M Colgan & Sons | 12 Edward Street, Newry, BT35 6AN 028 3026 2819 | Down | 028 3026 2819 |
| Wright's Dromore | 21 Rowantree Rd, Dromore, Banbridge BT25 1NN | Down | 028 9269 2692 |
| Wright's Dundonald | 2B Ballyoran Lane, Dundonald, BT16 1XJ | Down | 028 9041 9999 |
| John McGowan | Kilmacormick Road, Enniskillen, Co. Fermanagh, BT74 6EW | Fermanagh | 028 6632 3016 |
| Monaghan Brothers | Drumhaw , Lisnaskea, Co. Fermanagh, BT92 OJB | Fermanagh | 028 6772 1354 |
| Irish Road Motors | 15 Campsie Business Park, McLean Road, Eglinton, BT47 3XX 028 7181 2000 | Londonderry | 028 7181 2000 |
| Wilburt Mitchell | 129 Castleroe Road, Coleraine, BT51 3RW | Londonderry | 028 7035 2851 |
| John Lennon | 46 Chapel Street, Cookstown, BT80 8QD | Tyrone | 028 8676 3612 |
Improving standards of vehicle security by manufacturers means that motor vehicles often cannot be stolen unless the thief has access to the key. Vehicle keys are therefore a target of thieves and it is recommended that vehicle keys are always secured.
We recommend that keys are not:
- left on a hall table at home (from where, experience shows, they may be hooked through a letter box)
- left on a desk at work where the public has access
- left in an unattended bag
- left in the pocket of a coat in a cloakroom
Vehicle keys should never be left in or on a vehicle unoccupied by the driver.
Allianz works in partnership with the repairers listed below to provide 24 hour glass repair or replacement. No excess will apply to windscreen repairs and we recommend that the repair option is used wherever possible. An excess of £50 applies to windscreen or bodyglass replacement and should be paid to the repairer. The repairer will invoice the balance of the cost direct to us.
They should be contacted on the following numbers:
- Autoglass - 0800 363 636
- National Windscreens - 0800 028 0002
- Allglass - 0203 384 7253
- Mr. Windscreen - 0800 051 6708
Limits may apply to the amount payable if other repairers are used and policyholders should check their Motor Insurance policy for details.
If a policy does not cover windscreen and glass damage these companies will offer Allianz Motor Insurance policyholders a reduction off standard stock items. The repairer should be paid at the time of fitting.