Covid-19 updates
Frequently asked questions
COVID-19 FAQs
Yes we are! Allianz have implemented measures to protect its employees and to help minimise the spread of the virus. These alternative working arrangements may result in some delays in responding to enquiries and we apologise for this.
As one of Ireland’s leading insurers, we can reassure you that our dedicated teams will do their very best to respond to calls and emails as quickly as possible.
Firstly, don’t worry. We would like to reassure you that if you are unable to get in touch with us in advance of your car, home, pet, taxi, commercial vehicle or pleasure craft renewal date, we will maintain cover for up to 28 days to give you additional time to contact us.
We also have alternative ways for you to renew with us. If you are registered for MyAllianz, then you can renew your policy by simply logging into your MyAllianz account. Alternatively, if you are not registered for MyAllianz, you can renew your policy online here.
We cover home office equipment as standard under our contents cover up to a max of €4,000 in any one policy year. This would include computers, laptops and printers.
There is no need to contact us to let us know you are working from home as your home office equipment is covered as explained above.
And don’t worry, if the company you work for has provided you with a computer or laptop, they can be covered also.
Until the 30th June 2020, Allianz are providing accidental damage cover for home office equipment at no extra charge if you don’t already have this cover, usually an additional premium would apply for this cover. This means that between 20th March and 30th June 2020, if you accidentally damage your home office equipment, it may be covered by your home insurance. Please note, if you claim for damage to your computer or laptop it may affect your renewal premium.
If the company you work for has provided you with a computer or laptop to work from home and you need to make a claim for damage to it, we will request a letter from your company confirming that you are legally responsible for the computer or laptop and that the company will not be paying the cost of replacing it.
For information regarding making a claim for Car, Home or Pet insurance please visit the relevant page below.